RELAUNCHED
Description
The internet has brought many changes in everyone’s daily life, both at work and privately. It has also changed the way of written communication and organising information in Public Administrations. Communication via the internet aims at reaching broader audiences and being easily accessible to both citizens and businesses. Consequently, writers of texts to be published on the internet need to keep their messages short and simple, and use language effectively. In addition the manner in which information is organised is pivotal for the way user’s access and use online resources.
The seminar introduces the participants to how to organise such information online and useful text formats for various communication platforms (e.g., intranet, internet). Participants will have the chance to learn about creative strategies and techniques for all phases of the process of text writing and revising. In addition good practice examples of communication and websites will be highlighted. The presented techniques can enable participants to produce more concise and reader-friendly texts in little time.
Participants have the opportunity to put new insights into practice right away. The seminar comprises group discussions as well as workshop exercises.
Target group
The seminar is intended for Professionals and public officials from all levels, who have an interest in online communication or produce texts for the intra/internet.
Objectives
- To explore and discuss features of effective texts for the intranet and other digital communication platforms;
- To explore and discuss features of organising online communication (e.g. intra/internet);
- To become aware of the use of addressing different target groups;
- To get to know creative techniques for writing and revising texts;
- To highlight good practice examples of targeted communication and websites.
DAY 1 – 26 APRIL 2010
Welcome and introduction to the workshop
Sylvia Archmann, Seconded National Expert, European Institute of Public Administration (NL)
Morten Meyerhoff Nielsen, Consultant/Policy Analyst, Danish Technological Institute (DK)
Speaker to be announced soon, Communication and Language Trainer
Background: Inclusion, accessibility and standards Situation analysis: Identifying target groups Text formats for the intranet and the internet: How to organise online communication
Lunch at EIPA restaurant
Writing reader-friendly texts for different audiences
Citizens oriented writing – What it means, what it implies
Producing texts collaboratively: exploring strategies and procedures
Dinner at a Restaurant in Maastricht
DAY 2 – 27 APRIL 2010
Techniques for starting to write, structuring and revising texts
Round table: good practice in website content organisation and layout
Feedback and closing of the workshop
End of Day
Please note there are only a limited number of seats available
Programme
The programme will commence on Monday 26 April at 10.00 hrs and finish on Tuesday 27 April at 14.00 hrs.
Working language
The seminar will be conducted in English.
Seminar venue
The seminar will take place at the European Institute of Public Administration, O.L. Vrouweplein 22, NL-6211 HE Maastricht, tel.: +31.43.3296222, fax: +31.43.3296296.
Fee
The participation fee is € 690 and includes documentation, 1 lunch, 1 dinner and refreshments. Accommodation and travel costs are at the expense of the participants or their administration. EIPA offers its members a reduction of 10% of the registration fee. This reduction is available to all civil servants working for one of EIPA’s member countries (i.e. AT, BE, BG, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LT, LU, MT, NL, PL, PT, ES, SE, UK).
Hotel reservations
The European Institute of Public Administration will be pleased to make reservations for you at a hotel in Maastricht. We have made a block booking at the MABI Hotel**** (http://www.hotel-mabi.nl), at a rate of approx. €98,00 p.p.p.n. (incl. breakfast and tourist tax). Should you wish to make use of this possibility, please indicate the name of the hotel and the dates of arrival and departure on the registration form. Payment is to be made directly and personally to the hotel on checking out. Please note that if you register after the closing date, hotel reservations cannot be guaranteed.
Meals
The lunch will be served at the Institute’s restaurant. Should you require a special menu (e.g. vegetarian, diabetic), please inform the Programme Organiser so that this can be arranged.
Registration
Kindly complete the online registration form and return it before 15 April 2010. Your name and address will be part of EIPA’s database for our mailing purpose only. If you do not wish to be included in our mailing database, please tick the box in the registration form.
Confirmation
Confirmation of registration will be forwarded to participants on receipt of the completed registration form.
Payment
Prior payment is a condition for participation. Please indicate the method of payment on the registration form. In any case, the participant or his/her administration will receive an invoice for the payment of the registration fee. For cancellations received after the date indicated on the registration form we will have to charge an administration fee of € 150 unless a replacement participant is found.
Cancellation policy
EIPA reserves the right to cancel the seminar up to 2 weeks before the starting date. EIPA accepts no responsibility for any costs incurred (travel, hotel, etc.). For EIPA’s cancellation policy, please visit our website www.eipa.eu (legal notice).