In the course of the reforms in the European public services, many administrations have introduced new instruments for measuring the performance of their staff. Furthermore approximately half of the EU member states have taken measures to establish a closer tie between performance and remuneration. All public service reform concepts in the EU member states have in common that individual performance should in future be better promoted and rewarded, but also evaluated and sanctioned. With increasing frequency, new performance appraisal systems are introduced, for example appraisals that are to be conducted based on target agreements. To this purpose, procedures and guidelines are being developed, to enable a comparative performance assessment with as little bureaucratic effort as possible. This conference investigates if and how these targets are achieved.
Classic performance appraisals have in the past few years been viewed very critically across Europe. Frequently performance appraisals are (if conducted at all) perceived as necessary chores in the everyday administrative life. Neither the superiors nor the employees were interested in the appraisals. In the meantime, the traditional legitimation problems involved with the instrument of performance appraisal have changed fundamentally. Additionally the instrument itself has significantly gained importance. In many member states, the performance appraisal is increasingly and more consistently linked to consequences for the personnel. These consequences affect performance agreements, performance-related pay, career development, promotions, and increasingly also job security. With these changes, the instrument of performance appraisal has gained a position at the core of human resource management. Yet the changes are not limited to the increased importance of this instrument. In fact, the increased significance also demands improved designation, application and professionalisation of the entire management process.
The current process is neither "good" nor "bad". It is ambivalent. Chances and risks are not far apart. At the moment no one knows which effects this trend will have on the position of the executive managers, or on the motivation of the staff and the position of the staff representatives.
Because of the general lack of international comparative data in the area of performance assessments in practice, this conference at EIPA proposes to look deeper into these questions in order to shed more light on these issues with a specific focus on the management perspective.
Monday 13 September 2010Introduction and WelcomeDr Christoph Demmke, Professor EIPA, (NL)
Dr Beatrix Behrens, Federal Agency of Employment (D)
Performance Assessment Systems in the PublicServices of the EU Member States: Challenges and Developments
Christoph DemmkeThe Link between Performance Assessments and Career Development PoliciesThe Case of the Federal Agency of EmploymentBeatrix BehrensLunch
Planning and Implementing Successful Employees InterviewsDanielle Bossaert, Seconded National Expert, EIPA (LU)
Case Study: The Implementation of a new Performance A ssessment System in GreeceKonstantina Sgouraki, Seconded National Expert, EIPA (GR)
Case Study: Successes and Failures in Managing Performance in the Irish Public ServiceTony Bass, Seconded National Expert, EIPA (IRL)
Dinner Petit Bonheur, Maastricht
Tuesday 14 September 2010Preconditions for the Design and Implementation of Effective Performance Appraisal SystemsProf. Dr. Michael Fallgatter, University of Wuppertal (D) (invited)
Workshop: What works, what not and what is needed? - Managing Workload and Bureaucracy
- Setting and Revising Targets and Objectives
- Giving Professional Feedback
- Dealing with poor performers
Lunch
How to avoid unintended discrimination in the assessment process?Beatrix Behrens/Christoph DemmkeFinal Discussion
Programme
Seminar will commence on Monday morning 13 September at 9.00 hrs and will finish on Tuesday 14 September 2010 at 17.00 hrs.
Seminar venue
The seminar will take place at the European Institute of Public Administration, O.L. Vrouweplein 22, NL-6211 HE Maastricht, tel.: +31.43.3296222, fax: +31.43.3296296.
Working language
The seminar will be conducted in English.
Fee € 735
The participation fee includes documentation distributed during the seminar, two lunches, one dinner and refreshments. Accommodation and travel costs are at the expense of the participants or their administration. EIPA offers its members a reduction of 10% of the registration fee. This reduction is available to all civil servants working for one of EIPA’s member countries (i.e. AT, BE, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LT, LU, MT, NL, PL, PT, ES, SE, UK) as well as civil servants working for an EU institution or agency. If you are eligible for a discount, please tick the box in the registration form. Please note that reductions cannot be accumulated. For more information, please visit EIPA’s website: www.eipa.eu (FAQ-special discounts).
Hotel reservations
The European Institute of Public Administration will be pleased to make reservations for you at a hotel in Maastricht. We have made a block booking at the following hotel: Hotel Beaumont**** (www.beaumont.nl) at a rate of € 102 p.p.p.n. (incl. breakfast and tourist) Should you wish to make use of this possibility, please indicate the name of the hotel and the dates of arrival and departure on the registration form. Payment is to be made directly and personally to the hotel on checking out. Please note that if you register after the closing date, hotel reservations cannot be guaranteed.
Meals
The lunch will be served at the Institute’s restaurant. Dinner will be served at a restaurant in town. Should you require a special menu (e.g. vegetarian, diabetic), please inform the Programme Organiser so that this can be arranged.
Registration
Kindly complete the registration form and submit it before Wednesday 25 August 2010. Please submit your registration as soon
as possible. EIPA operates a system of first-come-first-serve. Your name and address will be part of EIPA’s database for our mailing purpose only. If you do not want to be included in our mailing database, please tick the box on the registration form.
Confirmation
Confirmation of registration will be forwarded to participants on receipt of the completed registration form.
Payment
Prior payment is a condition for participation. Please indicate the method of payment on the registration form. In any case, the participant or his/her administration will receive an invoice for the payment of the registration fee. For cancellations received after the date indicated on the registration form we will have to charge an administration fee of € 150 unless a replacement participant is found.
Cancellation Policy
EIPA reserves the right to cancel the seminar up to two weeks before the starting date. EIPA accepts no responsibility for any costs incurred (travel, hotel, etc.). For EIPA’s cancellation policy, please visit our website (legal notice).